We answer the most common questions from our clients.
Can I get product samples?
Garment samples will be charged at suggested retail price + shipping of $7. You may return a sample only to include the item with your combined order and your invoice will be credited accordingly. Sample charges are non-refundable.
What is embroidery?
Embroidery is a process where designs are sewn by computerized embroidery machines onto a garment. The designs are programmed into the computer during the set up process, and then are produced automatically by the machines, producing a precise, consistent design on every garment. Unlike screen printing, embroidered designs can have as many colors as you wish, since there is no additional set up process for different thread colors. Embroidery is priced according to the time it takes to stitch a design. A large design takes many more stitches to create than a small design, and therefore takes more time to complete, which in turn will cost you more money in production time. In addition, your design may require additional preparation time in order to digitize it, or convert it to the computerized format that our embroidery machines use. For example, if you wanted to embroider a design that covers the entire back of a jacket, this would obviously be larger than embroidering on the chest (heartsize) of your shirt. How much larger? The average number of stitches in a design that will fit on your chest is 7,000-7,500. A design large enough to cover your whole back would require a staggering 40,000 stitches! Based on these totals, our back design would require a significantly longer amount of time to produce than our heartsize design, which would make it cost that much more. All prices calculated on our website are priced on the traditional heartsize, cap front or sleeve design. At Quali T we give you a bonus 2,000 stitches and will keep the pricing as is the website as long as your stitch count stays under 9,000 stitches. If your logo or design’s stitch count will exceed this, we will contact you with additional charges before we process your order.
What is screen print?
Screen printing is a process where inks are applied with a squeegee to a garment by forcing them through a light-sensitive mesh (called a “screen”). To create a design for screen printing, each section of the design that would require a different color of ink is isolated, then burned onto its own screen. This is called color separating. More colors in a design mean that more screens need to be burned, which will in turn cost you more money in screen preparation and production time. Quali T offers up to 6 colors per screen print design. Per screen fee: after you purchase 24 pieces your first screen is FREE, each and every screen thereafter is $20. For example, if you wanted to screen print an image of the American flag, it would require 3 separate screens (one for red, one for white, and one for blue.) Depending on the color of the item on which the design is being screen printed, it is possible to eliminate a screen. To screen print our American flag on a white T-shirt would only require two screens, because the white color of the T shirt can be used in lieu of using white ink. Why cover a white shirt with white ink? Quali T can help you save money by offering other time- and money-saving suggestions for your screen print designs. Please note: if you choose a stock design that is 3 color and wish only 2 color print, that is acceptable. Your screen print application fee per garment is priced by how many times the ink passes onto the garment w/ an additional location fee of $.40 per additional location. Quali T keeps all screens on file for one year from each and every purchase. So, if you ordered in July and want to reorder in May the following year, the screen is still on file. After one year, there will be a $15 charge for recreating your screen.
Do you guarantee your work?
Quali T, Inc. guarantees the quality of your imprint (screen printing and embroidery) on all our products. We guarantee our imprinted t-shirts for three months, sweatshirts for six months and jackets for one year. With all orders, you will receive prompt service from our Customer Service Specialists and a high-quality product created by professionals that is completed correctly, on time, and with the best results available. Promotional products are vendor specific guarantees.
How do I care for my apparel?
For best results: Screen Printed Apparel: It is always wise to turn your garment inside out when laundering and use cold to luke-warm water. Line dry. Do not iron over the imprinted area. Do not dry clean. Do not use bleach or bleach alternatives on a screen printed product. Embroidered Apparel: It is always wise to turn your garment inside out when laundering and use cold to luke-warm water. Line dry. Do not iron over the embroidery. You may bleach an embroidered product if necessary; the threads Quali T uses are polyneon and will not fade.
What is Sublimation?
Sublimation is a new process at Quali T. With sublimation, your design is dyed right into the fabric. No snags. No fade. LASTING quality! OUTSTANDING quality!
MADE IN THE U.S.A. If interested, contact Sue at sheim@QualiTinc.com for more information
Where are you located, and what are your hours?
Mailing Address and Contact Information:
Quali T Inc. (main office) 513 Center Drive, Highway 54 Luxemburg, WI 54217.
Business Hours (all times Central Standard Time):
Monday – Thursday: 8:00am – 6:00pm
Friday: 8:00am – 5:00pm
Saturday: 9:00am – 12:00pm
(January – August) Saturday: 9:00am-3:00pm (Sept.-December) Sunday: Closed.
Please note: December (1-23rd) we are open 1 hour longer for customer convenience.